800 593-6000
Voice Communications
How Can We Serve You?

Navigation

 

Products

Panasonic IP
Phone Systems
TDA 50G
TDE 100
TDE 200
TDE 600
 
Panasonic IP
Rack Mount
Phone Systems
NCP500
NCP1000
 
Panasonic
Voice Mail
TVA 50
TVA 200
 
Recording Company Greetings on all Panasonic TVS

 (Except TVS 50)

Call Voice Mail, press POUND 6, STAR 998, Password, POUND, 5

Press 1 to record GREETING  OR Press 4 to record a CUSTOM SERVICE MENU

Enter Greeting Number or Custom Service Menu Number

Company greetings are usually recorded in two steps.  The greeting is recorded in GREETING 1 and the caller instructions are recorded in CUSTOM SERVICE MENU1. (Example ONE)  You may also have a night greeting and separate instructions for callers after hours and weekends.  Usually these are recorded in GREETING 2 and CUSTOM SERVICE MENU 2. (Example TWO)  In some organizations, greetings are set up as GREETING 1, CUSTOM SERVICE MENU 1 during the day.  At night it may be GREETING 2 ,  CUSTOM SERVICE MENU 1 if the instructions are the same during the day and night modes. (Example THREE)

NOTE: The Message Managers Mailbox is 998.  If you are on a system using 2-digit extension numbers, it will be 98.  If you are on a system using 4-digit extension numbers, it will be 9998

The voice mail will play several options.  You want to modify messages, so press 5

5

Now you need to indicate that you either want to change a GREETING or a CUSTOM SERVICE MENU

Press 1 to record GREETING or press 4 to record a CUSTOM SERVICE MENU

You will be prompted to enter either a GREETING number or a CUSTOM SERVICE MENU number.

Enter Greeting or Custom Service Menu

Listen to the prompts carefully.  Record your script and press 1.

Then press 1 to review or 2 to accept or 3 to erase and start over.  When satisfied with your recording, make sure you accept by pressing 2 or it won't be saved.

TIP: You can go to either group easily without starting from the beginning.  Press STAR 4 to go to CUSTOM SERVICE from greetings or STAR 1 to go to GREETINGS from custom service.
Print this form and enter your password here for future reference: PASSWORD ______________#_
How can I find my greetings if I don't know where they are? CLICK

When you are satisfied with recording, press *** to exit or #6 to go to another function

 

 

Manuals

 
Manuals
 
 
 
 
 
 
 

 

Voice Communications Inc.  Since 1983

 

Last Modified :07/01/14 04:17 PM